Dispute Resolution

We do not participate in dispute resolution proceedings before a consumer arbitration board. However, the German Act on Alternative Dispute Resolution in Consumer Matters requires us to nevertheless refer you to the consumer arbitration board responsible for you:

General Consumer Arbitration Board of the Center for Conciliation (Zentrum für Schlichtung e. V.)
Straßburger Str. 8
77694 Kehl, Germany
Website: www.verbraucher-schlichter.de